2020 Chrysler Pacifica vs 2020 Toyota Sienna
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2020 Chrysler Pacifica | 2020 Toyota Sienna |
|---|---|---|
| NHTSA complaints | 170 | 38 |
| Recall campaigns | 5 | 2 |
| Service bulletins (TSBs) | 551 | 153 |
| Investigations | 2 | 0 |
| Crash reports | 7 | 0 |
| Fire reports | 3 | 1 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 20–30 | 20–21 |
| Median reported incident mileage | 37,000 mi | — |
Reported problems side by side
| Component | Chrysler Pacifica | Toyota Sienna |
|---|---|---|
| Electrical System | 64 | 7 |
| Engine | 52 | 6 |
| Power Train | 38 | 8 |
| Steering | 32 | 3 |
| Fuel/propulsion System | 9 | 6 |
| Seats | 6 | 1 |
| Service Brakes | 5 | 2 |
| Structure | 3 | 4 |
Symptoms owners describe
| Check engine light | 21 | 0 |
| Stalling | 14 | 0 |
| Loss of power | 12 | 0 |
| Hesitation / surging | 8 | 0 |
| Electrical failures | 8 | 0 |
| Misfire / rough idle | 6 | 0 |
| Overheating | 6 | 0 |
2020 Chrysler Pacifica
2020 Toyota Sienna
Compare all Chrysler Pacifica vs Toyota Sienna years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.