2018 Chrysler Pacifica vs 2020 Chrysler Pacifica
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2018 Chrysler Pacifica | 2020 Chrysler Pacifica |
|---|---|---|
| NHTSA complaints | 832 | 164 |
| Recall campaigns | 12 | 5 |
| Service bulletins (TSBs) | 469 | 550 |
| Investigations | 4 | 2 |
| Crash reports | 27 | 7 |
| Fire reports | 14 | 3 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 22–32 | 20–30 |
| Median reported incident mileage | 15,000 mi | 37,000 mi |
Reported problems side by side
| Component | Chrysler Pacifica | Chrysler Pacifica |
|---|---|---|
| Engine | 366 | 51 |
| Electrical System | 280 | 60 |
| Power Train | 153 | 38 |
| Steering | 150 | 31 |
| Fuel/propulsion System | 47 | 8 |
| Vehicle Speed Control | 35 | 5 |
| Electronic Stability Control (esc) | 37 | 0 |
| Service Brakes | 31 | 5 |
Symptoms owners describe
| Stalling | 136 | 13 |
| Check engine light | 113 | 19 |
| Misfire / rough idle | 78 | 6 |
| Loss of power | 56 | 11 |
| Overheating | 53 | 5 |
| Steering problems | 26 | 0 |
| Vibration / shaking | 20 | 0 |
| Hesitation / surging | 19 | 7 |
2018 Chrysler Pacifica
2020 Chrysler Pacifica
Compare all Chrysler Pacifica vs Chrysler Pacifica years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.