2012 Toyota Prius vs 2014 Toyota Prius
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2012 Toyota Prius | 2014 Toyota Prius |
|---|---|---|
| NHTSA complaints | 423 | 207 |
| Recall campaigns | 6 | 3 |
| Service bulletins (TSBs) | 461 | 427 |
| Investigations | 3 | 3 |
| Crash reports | 46 | 25 |
| Fire reports | 2 | 1 |
| NCAP overall rating | 5/5 | 4/5 |
| EPA MPG (combined) | 48 | 48 |
| Median reported incident mileage | 60,000 mi | 40,000 mi |
Reported problems side by side
| Component | Toyota Prius | Toyota Prius |
|---|---|---|
| Service Brakes | 183 | 93 |
| Electrical System | 52 | 33 |
| Engine | 31 | 17 |
| Exterior Lighting | 36 | 6 |
| Air Bags | 28 | 14 |
| Visibility/wiper | 28 | 9 |
| Structure | 23 | 9 |
| Power Train | 21 | 6 |
Symptoms owners describe
| Brake problems | 29 | 15 |
| Stalling | 26 | 15 |
| Vibration / shaking | 11 | 0 |
| Hesitation / surging | 7 | 0 |
| Loss of power | 6 | 6 |
| Check engine light | 6 | 0 |
| Electrical failures | 6 | 0 |
| Clunking / rattling | 6 | 0 |
2012 Toyota Prius
2014 Toyota Prius
Compare all Toyota Prius vs Toyota Prius years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.