2004 Jeep Grand Cherokee vs 2004 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Jeep Grand Cherokee | 2004 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 1,294 | 286 |
| Recall campaigns | 8 | 5 |
| Service bulletins (TSBs) | 81 | 164 |
| Investigations | 4 | 1 |
| Crash reports | 110 | 32 |
| Fire reports | 25 | 3 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 15–16 | 19–22 |
| Median reported incident mileage | 63,384 mi | 55,675 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Toyota Highlander |
|---|---|---|
| Air Bags | 325 | 9 |
| Visibility | 202 | 21 |
| Electrical System | 144 | 18 |
| Service Brakes, Hydraulic | 142 | 16 |
| Seats | 149 | 2 |
| Vehicle Speed Control | 77 | 40 |
| Power Train | 54 | 58 |
| Steering | 73 | 35 |
Symptoms owners describe
| Vibration / shaking | 86 | 7 |
| Stalling | 73 | 9 |
| Airbag warning light | 31 | 0 |
| Electrical failures | 23 | 0 |
| Check engine light | 21 | 6 |
| Hesitation / surging | 20 | 56 |
| Rust / corrosion | 16 | 0 |
| Overheating | 13 | 12 |
2004 Jeep Grand Cherokee
2004 Toyota Highlander
Compare all Jeep Grand Cherokee vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.