2004 Jeep Grand Cherokee vs 2004 Mercury Mountaineer
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Jeep Grand Cherokee | 2004 Mercury Mountaineer |
|---|---|---|
| NHTSA complaints | 1,294 | 210 |
| Recall campaigns | 8 | 0 |
| Service bulletins (TSBs) | 81 | 103 |
| Investigations | 4 | 3 |
| Crash reports | 110 | 11 |
| Fire reports | 25 | 2 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 15–16 | 15–16 |
| Median reported incident mileage | 63,384 mi | 69,459 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Mercury Mountaineer |
|---|---|---|
| Air Bags | 325 | 12 |
| Visibility | 202 | 6 |
| Electrical System | 144 | 16 |
| Seats | 149 | 0 |
| Service Brakes, Hydraulic | 142 | 5 |
| Power Train | 54 | 64 |
| Structure | 36 | 79 |
| Vehicle Speed Control | 77 | 21 |
Symptoms owners describe
| Vibration / shaking | 86 | 5 |
| Stalling | 73 | 20 |
| Airbag warning light | 31 | 0 |
| Electrical failures | 23 | 0 |
| Check engine light | 21 | 0 |
| Hesitation / surging | 20 | 7 |
| Rust / corrosion | 16 | 6 |
| Overheating | 13 | 0 |
2004 Jeep Grand Cherokee
2004 Mercury Mountaineer
Compare all Jeep Grand Cherokee vs Mercury Mountaineer years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.