2004 Jeep Grand Cherokee vs 2004 Kia Sorento
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Jeep Grand Cherokee | 2004 Kia Sorento |
|---|---|---|
| NHTSA complaints | 1,294 | 220 |
| Recall campaigns | 8 | 0 |
| Service bulletins (TSBs) | 81 | 22 |
| Investigations | 4 | 0 |
| Crash reports | 110 | 11 |
| Fire reports | 25 | 12 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 15–16 | 15–16 |
| Median reported incident mileage | 63,384 mi | 88,596 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Kia Sorento |
|---|---|---|
| Air Bags | 325 | 14 |
| Visibility | 202 | 2 |
| Electrical System | 144 | 28 |
| Seats | 149 | 1 |
| Service Brakes, Hydraulic | 142 | 4 |
| Engine and Engine Cooling | 55 | 46 |
| Steering | 73 | 24 |
| Power Train | 54 | 40 |
Symptoms owners describe
| Vibration / shaking | 86 | 8 |
| Stalling | 73 | 15 |
| Airbag warning light | 31 | 0 |
| Electrical failures | 23 | 0 |
| Check engine light | 21 | 12 |
| Hesitation / surging | 20 | 6 |
| Rust / corrosion | 16 | 42 |
| Overheating | 13 | 12 |
2004 Jeep Grand Cherokee
2004 Kia Sorento
Compare all Jeep Grand Cherokee vs Kia Sorento years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.