2004 Ford Freestar vs 2004 Mercury Monterey
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Ford Freestar | 2004 Mercury Monterey |
|---|---|---|
| NHTSA complaints | 1,227 | 283 |
| Recall campaigns | 4 | 4 |
| Service bulletins (TSBs) | 64 | 60 |
| Investigations | 8 | 7 |
| Crash reports | 16 | 2 |
| Fire reports | 14 | 6 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 17 | 17 |
| Median reported mileage | 86,000 mi | 78,000 mi |
Reported problems side by side
| Component | Ford Freestar | Mercury Monterey |
|---|---|---|
| Power Train | 851 | 203 |
| Electrical System | 118 | 11 |
| Structure | 94 | 19 |
| Seats | 86 | 16 |
| Engine | 69 | 7 |
| Engine and Engine Cooling | 49 | 7 |
| Service Brakes, Hydraulic | 44 | 5 |
| Vehicle Speed Control | 33 | 11 |
Symptoms owners describe
| Stalling | 144 | 23 |
| Rust / corrosion | 101 | 24 |
| Loss of power | 93 | 27 |
| Hesitation / surging | 41 | 7 |
| Check engine light | 32 | 8 |
| Vibration / shaking | 28 | 5 |
| Shifting problems | 16 | 0 |
| Water leaks | 12 | 0 |
2004 Ford Freestar
2004 Mercury Monterey
Compare all Ford Freestar vs Mercury Monterey years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.