2004 Dodge Durango vs 2004 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 7, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2004 Dodge Durango | 2004 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 1,114 | 1,294 |
| Recall campaigns | 8 | 8 |
| Service bulletins (TSBs) | 81 | 81 |
| Investigations | 8 | 4 |
| Crash reports | 45 | 110 |
| Fire reports | 74 | 25 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 13–16 | 15–16 |
| Median reported incident mileage | 96,000 mi | 63,384 mi |
Reported problems side by side
| Component | Dodge Durango | Jeep Grand Cherokee |
|---|---|---|
| Air Bags | 143 | 325 |
| Electrical System | 242 | 144 |
| Engine | 326 | 35 |
| Engine and Engine Cooling | 249 | 55 |
| Visibility | 18 | 202 |
| Service Brakes, Hydraulic | 18 | 142 |
| Power Train | 99 | 54 |
| Seats | 4 | 149 |
Symptoms owners describe
| Stalling | 239 | 73 |
| Clunking / rattling | 57 | 0 |
| Check engine light | 51 | 21 |
| Airbag warning light | 34 | 31 |
| Vibration / shaking | 30 | 86 |
| Rust / corrosion | 29 | 16 |
| Hesitation / surging | 22 | 20 |
| Won’t start | 21 | 0 |
2004 Dodge Durango
2004 Jeep Grand Cherokee
Compare all Dodge Durango vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.