2002 Toyota Prius vs 2004 Toyota Prius
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2002 Toyota Prius | 2004 Toyota Prius |
|---|---|---|
| NHTSA complaints | 167 | 610 |
| Recall campaigns | 2 | 6 |
| Service bulletins (TSBs) | 136 | 226 |
| Investigations | 1 | 3 |
| Crash reports | 12 | 38 |
| Fire reports | 4 | 2 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 41 | 46 |
| Median reported incident mileage | 72,000 mi | 75,000 mi |
Reported problems side by side
| Component | Toyota Prius | Toyota Prius |
|---|---|---|
| Electrical System | 18 | 177 |
| Exterior Lighting | 3 | 184 |
| Engine and Engine Cooling | 11 | 89 |
| Steering | 80 | 10 |
| Vehicle Speed Control | 12 | 52 |
| Service Brakes, Hydraulic | 14 | 39 |
| Power Train | 9 | 34 |
| Service Brakes | 4 | 21 |
Symptoms owners describe
| Vibration / shaking | 37 | 0 |
| Steering problems | 14 | 0 |
| Stalling | 9 | 100 |
| Loss of power | 7 | 48 |
| Check engine light | 7 | 27 |
| Brake problems | 6 | 11 |
| Hesitation / surging | 0 | 10 |
| Won’t start | 0 | 6 |
2002 Toyota Prius
2004 Toyota Prius
Compare all Toyota Prius vs Toyota Prius years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.