2002 Jeep Grand Cherokee vs 2002 Toyota Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2002 Jeep Grand Cherokee | 2002 Toyota Highlander |
|---|---|---|
| NHTSA complaints | 1,476 | 301 |
| Recall campaigns | 10 | 2 |
| Service bulletins (TSBs) | 98 | 120 |
| Investigations | 7 | 0 |
| Crash reports | 75 | 24 |
| Fire reports | 20 | 6 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 14–16 | 18–22 |
| Median reported incident mileage | 75,000 mi | 70,000 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Toyota Highlander |
|---|---|---|
| Air Bags | 486 | 13 |
| Visibility | 323 | 123 |
| Engine and Engine Cooling | 146 | 23 |
| Service Brakes, Hydraulic | 153 | 4 |
| Electrical System | 85 | 13 |
| Seats | 91 | 1 |
| Power Train | 58 | 14 |
| Vehicle Speed Control | 38 | 31 |
Symptoms owners describe
| Airbag warning light | 117 | 0 |
| Vibration / shaking | 79 | 14 |
| Overheating | 49 | 6 |
| Stalling | 45 | 8 |
| Rust / corrosion | 18 | 0 |
| Check engine light | 17 | 0 |
| Hesitation / surging | 11 | 6 |
| Brake problems | 9 | 0 |
2002 Jeep Grand Cherokee
2002 Toyota Highlander
Compare all Jeep Grand Cherokee vs Toyota Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.