2000 Jeep Grand Cherokee vs 2002 Jeep Grand Cherokee
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Aug 8, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2000 Jeep Grand Cherokee | 2002 Jeep Grand Cherokee |
|---|---|---|
| NHTSA complaints | 1,447 | 1,476 |
| Recall campaigns | 4 | 10 |
| Service bulletins (TSBs) | 120 | 98 |
| Investigations | 5 | 7 |
| Crash reports | 108 | 75 |
| Fire reports | 18 | 20 |
| NCAP overall rating | — | — |
| EPA MPG (combined) | 15–17 | 14–16 |
| Median reported incident mileage | 89,000 mi | 75,000 mi |
Reported problems side by side
| Component | Jeep Grand Cherokee | Jeep Grand Cherokee |
|---|---|---|
| Service Brakes, Hydraulic | 418 | 153 |
| Air Bags | 59 | 486 |
| Visibility | 120 | 323 |
| Engine and Engine Cooling | 178 | 146 |
| Seats | 180 | 91 |
| Power Train | 156 | 58 |
| Electrical System | 112 | 85 |
| Exterior Lighting | 72 | 19 |
Symptoms owners describe
| Vibration / shaking | 222 | 79 |
| Stalling | 95 | 45 |
| Overheating | 49 | 49 |
| Hesitation / surging | 23 | 11 |
| Airbag warning light | 17 | 117 |
| Rust / corrosion | 14 | 18 |
| Electrical failures | 12 | 0 |
| Brake problems | 11 | 9 |
2000 Jeep Grand Cherokee
2002 Jeep Grand Cherokee
Compare all Jeep Grand Cherokee vs Jeep Grand Cherokee years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.