1997 Chrysler Town and Country structure problems
14 owner complaints filed with NHTSA name the structure on the 1997 Chrysler Town and Country — 4% of all complaints for this model year.
What owners report
“Events leading to failure: rusty mcpherson strut tower attachment points, a widespread problem with certain chrysler autos. The part that rusts out is part of the car's reinforced unibody sheet metal. Both the front left and front right strut towers are rusted, but the left (driver's side) cracked…”
filed Apr 26, 2011
“The screw holding the hydraulics to the van body broke and the rear hatch came crashing down on my head. I have been suffering from headaches, neck and shoulder stiffness and pain. *jb”
filed Dec 13, 2005
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Structure problems in other Town and Country years
| Year | Reports | Share |
|---|---|---|
| 2016 Town and Country | 75 | 14% |
| 2015 Town and Country | 17 | 4% |
| 2014 Town and Country | 36 | 6% |
| 2013 Town and Country | 25 | 4% |
| 2012 Town and Country | 33 | 5% |
| 2011 Town and Country | 37 | 5% |
| 2010 Town and Country | 37 | 2% |
| 2009 Town and Country | 12 | 2% |
| 2008 Town and Country | 48 | 2% |
| 2007 Town and Country | 17 | 8% |
| 2006 Town and Country | 19 | 4% |
| 2005 Town and Country | 38 | 4% |
Other reported problem areas on the 1997 Chrysler Town and Country
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.