Saturday, August 8, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2002 Chevrolet Envoy problems & reliability

22 owner complaints filed with NHTSA for the 2002 Chevrolet Envoy. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
22
Recall campaigns
0
Fire reports
1 (5%)
Crash reports
3 (14%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
75
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

2 complaints report injuries (3 injured).

Most reported problems

ComponentComplaints
Air Bags4
Electrical System3
Engine and Engine Cooling3
Fuel System, Gasoline3
Visibility3
Fuel/propulsion System2
Power Train2
Equipment1
Seat Belts1
Service Brakes, Hydraulic1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 13 reported components →

Complaints by incident year

01
02
03
04
05
10
11
14
15
16

What owners report

  • Tl* the contact owns a 2006 (na) chevrolet envoy. The contact stated that the air bag indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 178,111.

    Air Bags · filed Nov 9, 2017

  • Fuel leaking from above the tank. Seems to be puddeling on top and spill off during turns and acceleration. In parked position, fuel drips at a fast pace estimated at 1 drip per second. Leak is aggressive and poses an extreme danger and possible loss of life.

    Fuel/propulsion System · filed Dec 5, 2015

  • Tl* the contact owned a 2002 chevrolet envoy. While driving approximately 40 mph, the driver lost control of the vehicle, slid off the road, and crashed into a tree. The air bags did not deploy. The driver sustained unknown injuries and required medical attention. A police report was not filed. The vehicle was…

    Air Bags · filed Feb 2, 2015

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

75 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Chevrolet Envoy. The 10 most recent:

  • Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…

    General Communication · Service Campaign · issued Aug 26, 2024

  • GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This…

    24-NA-141 · Service Bulletin/Repair Instructions · issued Jul 24, 2024

  • This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how…

    16-NA-383 · Service Bulletin/Repair Instructions · issued Jun 28, 2024

  • This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

    18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024

  • This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and…

    24-NA-098 · Service Bulletin/Repair Instructions · issued Jun 6, 2024

  • This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

    10-08-45-001H · Service Bulletin/Repair Instructions · issued Mar 28, 2024

  • This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains…

    16-NA-383 · Service Bulletin/Repair Instructions · issued Mar 13, 2024

  • This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the…

    22-NA-074 · Service Bulletin/Repair Instructions · issued Feb 22, 2024

  • This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

    18-NA-099 · Service Bulletin/Repair Instructions · issued Jan 16, 2024

  • This PI bulletin advises the technician on the proper way to install the pistons in an engine.

    PI1394B · Service Bulletin/Repair Instructions · issued Jan 12, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2002 Chevrolet Envoy in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Chevrolet Envoy?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.