Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2009 Cadillac SRX problems & reliability

27 owner complaints filed with NHTSA for the 2009 Cadillac SRX. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
27
Recall campaigns
0
Fire reports
0 (0%)
Crash reports
2 (7%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
15–18 MPG combined
City 14 · highway 22 (typical trim)
Service bulletins (TSBs)
1,070
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

3 complaints report injuries (3 injured).

Federal crash records (FARS 20202023): 2009 Cadillac SRX vehicles were involved in 1 fatal crash with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Air Bags5
Engine4
Power Train4
Vehicle Speed Control4
Steering2
Traction Control System2
Electrical System1
Fuel/propulsion System1
Seat Belts1
Seats1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 16 reported components →

Mileage when problems occurred

Among the 22 complaints that included a usable odometer reading, the median reported incident mileage was 60,400 miles (middle 50% between 36,549 and 85,095 miles).

under 20k
4
20–40k
3
40–60k
4
60–80k
5
80–100k
2
100–150k
3
150k+
1

Complaints by incident year

09
10
12
13
14
15
16
17
18
19
20

What owners report

  • At 70,000 miles my check engine light went on. I immediately took it to my mechanic who said it's the timing chain. He now has my car completely torn apart so he can fix the outrageously expensive issue.

    Suspension · filed Aug 9, 2020

  • Both front turning indicators are broken. The right turning indicator was fixed by my husband and quit working 2 days after he got it working. A few days later the left turning indicator stopped working.

    Unknown OR Other · filed Nov 26, 2019

  • Car shutters and bucks at speeds around 39-55 , no check engine light and I tried multiple times to contact cadillac with no help at all ! The dealer I dealt with closed abruptly without notice !

    Power Train · filed Dec 24, 2018

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

1,070 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2009 Cadillac SRX. The 10 most recent:

  • New Vehicle Monitoring Programs Section in IVH

    13598 · Other · issued Sep 9, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…

    PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025

  • This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

    PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

    PIT5074R · Service Bulletin/Repair Instructions · issued May 30, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or…

    PIP4964F · Service Bulletin/Repair Instructions · issued May 29, 2025

  • This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

    13-02-32-001H · Service Bulletin/Repair Instructions · issued Apr 11, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…

    PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe…

    PIT5074Q · Service Bulletin/Repair Instructions · issued Dec 7, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 2009 Cadillac SRX in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2009 Cadillac SRX?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 60,400 miles — worth a pre-purchase inspection if the car is near that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Cadillac or NHTSA.