2004 Cadillac Deville problems & reliability
167 owner complaints filed with NHTSA for the 2004 Cadillac Deville, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
12 complaints report injuries (14 injured).
Federal crash records (FARS 2020–2023): 2004 Cadillac Deville vehicles were involved in 25 fatal crashes with 15 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 47 | 28% |
| Steering | 36 | 22% |
| Visibility | 30 | 18% |
| Air Bags | 25 | 15% |
| Engine | 17 | 10% |
| Power Train | 6 | 4% |
| Engine and Engine Cooling | 5 | 3% |
| Service Brakes | 5 | 3% |
| Unknown OR Other | 5 | 3% |
| Electronic Stability Control (esc) | 3 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 68,686 miles (middle 50% between 42,769 and 92,523 miles), based on 136 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owns a 2004 Cadillac Deville. The contact stated while driving at 35 MPH, the vehicle jerked. No warning lights were illuminated. The contact stated that the failure occurred during the warm weather season. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the…”
Power Train · filed May 15, 2026
“The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not notified of the…”
Steering · filed Jul 21, 2021
“Tl* the contact owns a 2004 cadillac deville. The contact stated that while driving at an undisclosed speed, the sun roof glass separated from the metal frame and detached from the vehicle. The vehicle was taken to roth cadillac (5711 peach st, erie, pa 16509) and the sun roof was replaced twice with plexiglass. The…”
Visibility · filed May 10, 2021
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
470 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Cadillac Deville. The 10 most recent:
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…
PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…
PIP4723J · Service Bulletin/Repair Instructions · issued Oct 25, 2024
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…
PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…
PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized…
PIT3271P · Service Bulletin/Repair Instructions · issued Sep 6, 2024
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…
General Communication · Service Campaign · issued Aug 26, 2024
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This…
24-NA-141 · Service Bulletin/Repair Instructions · issued Jul 24, 2024
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how…
16-NA-383 · Service Bulletin/Repair Instructions · issued Jun 28, 2024
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2004 Cadillac Deville has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2004 Cadillac Deville?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 68,686 miles — budget accordingly if the car is approaching that mileage.