2023 Buick Encore GX problems & reliability
24 owner complaints filed with NHTSA for the 2023 Buick Encore GX. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (3 injured).
Federal crash records (FARS 2020–2023): 2023 Buick Encore GX vehicles were involved in 5 fatal crashes with 4 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown OR Other | 6 | 25% |
| Electrical System | 5 | 21% |
| Engine | 5 | 21% |
| Service Brakes | 5 | 21% |
| Steering | 4 | 17% |
| Exterior Lighting | 3 | 13% |
| Power Train | 3 | 13% |
| Forward Collision Avoidance | 2 | 8% |
| Fuel/propulsion System | 2 | 8% |
| Structure | 2 | 8% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 15 reported components →Complaints by incident year
What owners report
“I was driving in heavy traffic when I got a reduced power message. There was no where for me to go to get out of the traffic. This is the second time I've had this issue. I have already replaced the entire turbo several months ago. I took it to the dealer then. They attempted to fix it with just replacing part of it…”
Unknown OR Other · filed Aug 5, 2026
“Three nuts snapped, which secure the front muffler to the length of the exhaust system. The engine side of the exhaust pipe became disconnected and dragged along road, which occurred while driving the vehicle on a residential road. Steering was not impacted, however the pipe would have eventually come completely free…”
Structure · filed Jun 19, 2026
“I am reporting a serious safety issue with my 2023 Buick Encore GX that repeatedly shuts off while driving and doesn’t restart when auto stop is on, it leaves me stranded in traffic. The vehicle has been in the shop multiple times since February 13, and the issue has not been resolved. A service advisor has stated he…”
Engine · filed Mar 17, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
476 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Buick Encore GX. The 10 most recent:
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
PIT6110K · Service Bulletin/Repair Instructions · issued Jul 28, 2026
This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam…
PIC6548B · Service Bulletin/Repair Instructions · issued Jul 23, 2026
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT5966F · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This Preliminary information communicates to technicians to remove the pulley assembly and inspect the drive chain and pulley surfaces.
PIP6033B · Service Bulletin/Repair Instructions · issued Jun 8, 2026
This PI addresses leaks from the case half and provides repair direction to dealer technicians
PIP6031E · Service Bulletin/Repair Instructions · issued Jun 5, 2026
PIP6032B provides diagnostic direction for dealers when encountering transmission leaks
PIP6032C · Service Bulletin/Repair Instructions · issued Jun 3, 2026
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6540J · Service Bulletin/Repair Instructions · issued May 14, 2026
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6540H · Service Bulletin/Repair Instructions · issued May 11, 2026
PI created to guide technicians through radio restriction process
PIC6626A · Service Bulletin/Repair Instructions · issued May 11, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2023 Buick Encore GX in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Buick Encore GX?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.