Ford Taurus 1996–1997 — technical service bulletin
Bulletin BC1019697230 · NHTSA communication 51556 · issued Jan 23, 1997
Technical service bulletin
communication type
Suspension
component
1996–1997
model years
4
vehicle entries
Official summary
Replacing front or rear struts on a 1996/97 vehicle, the replacement strut may appear to be approximately 2" too short when compared to the strut in the vehicle. *jd
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.