Hyundai Palisade 2020–2022 — warranty extension
Bulletin 25-SS-004H DCS · NHTSA communication 11026618 · issued Dec 13, 2025
Warranty extension
communication type
Suspension
component
2020–2022
model years
3
vehicle entries
Official summary
Certain Palisade (LX2) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn self-leveling rear shock absorbers. Hyundai is extending the warranty coverage for the self-leveling rear shock absorbers to 10 years/120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Technical Service Bulletin (TSB) 25-SS-004H provides instructions on the replacement of the self-level rear shock absorbers.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.