Freightliner Sprinter 1500 2019–2024 — technical service bulletin
Bulletin LI88.30-N-078036_2 · NHTSA communication 11026055 · issued Nov 13, 2025
Technical service bulletin
communication type
Structure
component
2019–2024
model years
36
vehicle entries
Official summary
Electric Step will not extend/inoperative Complaint T57 Electric step inop with warning on cluster. Cause Possible damage to end position sensors. Remedy Please remove lower panel on step and inspect for damage to end position sensors. If no damage is found to end position sensors, please continue diagnosis of concern as normal. If damage to end position sensors are found, please check the serial number on step (see attached image of serial number location) If the serial number is below 126050: 1. Please check that the drive motor is secured to the step properly. 2. Replace the end position se
Vehicles covered
- 2021 Freightliner Sprinter 1500
- 2022 Freightliner Sprinter 1500
- 2023 Freightliner Sprinter 1500
- 2024 Freightliner Sprinter 1500
- 2021 Freightliner Sprinter 2500
- 2022 Freightliner Sprinter 2500
- 2023 Freightliner Sprinter 2500
- 2024 Freightliner Sprinter 2500
- 2021 Freightliner Sprinter 3500
- 2022 Freightliner Sprinter 3500
- 2023 Freightliner Sprinter 3500
- 2024 Freightliner Sprinter 3500
- 2021 Freightliner Sprinter 4500
- 2022 Freightliner Sprinter 4500
- 2023 Freightliner Sprinter 4500
- 2024 Freightliner Sprinter 4500
- 2019 Freightliner Sprinter (VS30)
- 2020 Freightliner Sprinter (VS30)
- 2021 Mercedes-Benz Sprinter 1500
- 2022 Mercedes-Benz Sprinter 1500
- 2023 Mercedes-Benz Sprinter 1500
- 2024 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 2500
- 2022 Mercedes-Benz Sprinter 2500
- 2023 Mercedes-Benz Sprinter 2500
- 2024 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 3500
- 2022 Mercedes-Benz Sprinter 3500
- 2023 Mercedes-Benz Sprinter 3500
- 2024 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 4500
- 2022 Mercedes-Benz Sprinter 4500
- 2023 Mercedes-Benz Sprinter 4500
- 2024 Mercedes-Benz Sprinter 4500
- 2019 Mercedes-Benz Sprinter (VS30)
- 2020 Mercedes-Benz Sprinter (VS30)
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.