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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Expedition 2025technical service bulletin

Bulletin SSM 54335 · NHTSA communication 11024895 · issued Oct 28, 2025

Technical service bulletin
communication type
Structure
component
2025
model years
2
vehicle entries

Official summary

2025 Expedition (Active/Tremor/Platinum)/Navigator vehicles have a feature which allows the key fob splitgate button to open only the liftgate when pressed. Some vehicles may exhibit both the liftgate and tailgate opening (following a key fob button press) after the vehicle has been off for a minimum of 5 minutes regardless of feature setting. The system will work correctly when the vehicle has not been asleep for longer than 5 minutes or if the vehicle is powered on. This may be due to the software in the rear gate trunk module (RGTM) and accessory protocol interface module (APIM). Replacing

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.