Audi A6 2021 — technical service bulletin
Bulletin TSB_2062264_3 · NHTSA communication 11021443 · issued Jul 1, 2025
Technical service bulletin
communication type
Electrical System
component
2021
model years
16
vehicle entries
Official summary
This bulletin provides information when the rear MMI control panel (SCON) shows the message "software update could not be downloaded.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.