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RecallGazette

Vehicle problems, recalls & safety intelligence

Genesis G80 2023–2025service campaign

Bulletin 25-01-018G-1 TSB · NHTSA communication 11018580 · issued May 8, 2025

Service campaign
communication type
Electrical System
component
2023–2025
model years
9
vehicle entries

Official summary

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Services (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Connected Car Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.