Subaru Forester 2022–2024 — technical service bulletin
Bulletin 12-253-23R · NHTSA communication 11017463 · issued Apr 30, 2025
Technical service bulletin
communication type
Forward Collision Avoidance
component
2022–2024
model years
3
vehicle entries
Official summary
This bulletin announces the availability of new reprogramming files developed to address the following two symptoms:SYMPTOM #1 : 2022-23MY ONLY: After the EyeSight camera has been exposed to high humidity/temperatureconditions without any operation, the cooling fans become inoperable, and DTC B28C7 is detected by the EyeSight Stereo Camera Assembly. SYMPTOM #2 : 2022-24MY ONLY: The EyeSight system enters into a temporary halt mode with an E5 halt code detected by the EyeSight Stereo Camera Assembly.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.