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RecallGazette

Vehicle problems, recalls & safety intelligence

Rivian R1S 2022–2024technical service bulletin

Bulletin RCA-26-24-002-1 · NHTSA communication 11011346 · issued Nov 14, 2024

Technical service bulletin
communication type
Unknown OR Other
component
2022–2024
model years
6
vehicle entries

Official summary

Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 vehicles that were built with a front HVAC assembly drain valve that can become clogged after continued use of certain interior cleaning products. This clogging may cause condensation from the evaporator to build up and overflow, causing the carpet in the driver and passenger footwell areas to become wet. Rivian will replace the drain valve with an improved part. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.