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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler 300 2020–2023technical service bulletin

Bulletin 9100390 Rev1 · NHTSA communication 11004939 · issued Jul 17, 2024

Technical service bulletin
communication type
Power Train
component
2020–2023
model years
32
vehicle entries

Official summary

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and ord

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.