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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler Pacifica 2021–2022technical service bulletin

Bulletin 08-125-24 · NHTSA communication 11001230 · issued May 11, 2024

Technical service bulletin
communication type
Electrical System
component
2021–2022
model years
7
vehicle entries

Official summary

"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37 Improving app connectivity. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 4.34 and 4.36 to 4.37. NOTE: National launch for this FOTA update is expected to begin May 31, 2024 for RU, WD and June 30, 2023 for MP."

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.