Ford Mustang Mach E 2021–2023 — technical service bulletin
Bulletin TSB 24-2012 · NHTSA communication 10249758 · issued Jan 15, 2024
Technical service bulletin
communication type
Electrical System
component
2021–2023
model years
3
vehicle entries
Official summary
Some 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and Drive Mode Not Available message displays in the center display screen with or without diagnostic trouble code (DTC) U0253 stored in the anti-lock brake system module (ABS). This may be due to the software in the SYNC module (APIM). The APIM software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicl
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.