Mercedes-Benz Sprinter 1500 2021–2023 — technical service bulletin

Bulletin 2013120001 · NHTSA communication 10249332 · issued Dec 13, 2023

Technical service bulletin

communication type

Visibility

component

2021–2023

model years

vehicle entries

Official summary

Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occ

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.