RAM 1500 2019–2021 — technical service bulletin
Bulletin 2309823 · NHTSA communication 10248614 · issued Sep 13, 2023
Technical service bulletin
communication type
Visibility
component
2019–2021
model years
3
vehicle entries
Official summary
Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.