Mazda CX-5 2021–2023 — technical service bulletin
Bulletin 09-023-23b · NHTSA communication 10248386 · issued Dec 18, 2023
Technical service bulletin
communication type
Equipment
component
2021–2023
model years
5
vehicle entries
Official summary
Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after starting, it stops charging with the indicator flashing in red. - Soon after starting, it stops charging without any visible sign. These symptoms may be caused by improper control software of the wireless charger (Qi). To eliminate these concerns, the specification of the wireless charger (Qi) has been modified. NOTE: The modifications for the symptoms are differ
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.