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RecallGazette

Vehicle problems, recalls & safety intelligence

Mercedes-Benz A 220 2019–2023 — technical service bulletin

Bulletin OTA-Head Unit SW · NHTSA communication 10248203 · issued Dec 1, 2023

Technical service bulletin
communication type
Electrical System
component
2019–2023
model years
60
vehicle entries

Official summary

Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the head unit software does not correspond to the current series production configuration. The head unit will receive an OTA update to optimize the "Live Traffic Information" service for the navigation system. Additional product improvements including infotainment system robustness will be implemented. The software update will be downloaded in the background. The

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.