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RecallGazette

Vehicle problems, recalls & safety intelligence

Audi A6 2021technical service bulletin

Bulletin A9123532062264_2 · NHTSA communication 10247142 · issued Dec 5, 2023

Technical service bulletin
communication type
Electrical System
component
2021
model years
16
vehicle entries

Official summary

This bulletin provides information for when the rear MMI control panel (SCON) shows the message "Software update could not be downloaded".

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.