BMW X7 2019–2024 — technical service bulletin
Bulletin B520920 · NHTSA communication 10244257 · issued Oct 20, 2023
Technical service bulletin
communication type
Seats
component
2019–2024
model years
6
vehicle entries
Official summary
Various concerns about the third row of seats: 1. Head restraint (aka headrest), on one or both sides, cannot be folded down. 2. Third-row seating, on one or both sides, cannot be folded down.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.