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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler Pacifica 2021–2022technical service bulletin

Bulletin 0819923 · NHTSA communication 10243263 · issued Aug 19, 2023

Technical service bulletin
communication type
Equipment
component
2021–2022
model years
3
vehicle entries

Official summary

Radio Firmware Over The Air (FOTA) Update from R16.28 or R17.98 to R17.99 Software Version Customers may experience one or more of the following: ? Radio resets at times. ? Wireless disconnects. ? Intermittent display screen blank. ? Radio slow to respond and lockup. ? Radio inoperative intermittently. ? Apps not able to update. Additional enhancement included with this software update: ? CarPlayT and Android AutoT improvements and robustness added. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.