Ford Escape Hybrid 2020–2023 — technical service bulletin
Bulletin TSB 23-2244 · NHTSA communication 10240573 · issued Aug 2, 2023
Technical service bulletin
communication type
Power Train
component
2020–2023
model years
4
vehicle entries
Official summary
Some 2020-2023 Escape hybrid vehicles equipped with a 2.5L (FHEV) full hybrid electric vehicle powertrain and 4-wheel drive (4WD) may exhibit a grinding or rubbing noise while braking at or below 10 mph (16 km/h) from the front of the vehicle. This may be due to an inadequate gap between the driveshaft and the heat shield. To correct this condition, follow the Service Procedure to diagnose and position the heat shield away from the driveshaft.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.