Volkswagen Jetta 2012–2014 — technical service bulletin
Bulletin TT571401 · NHTSA communication 10239407 · issued Jan 31, 2014
Technical service bulletin
communication type
Latches/locks/linkages
component
2012–2014
model years
6
vehicle entries
Official summary
Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.