Volkswagen Golf 2011–2013 — technical service bulletin
Bulletin TT571108 · NHTSA communication 10238979 · issued Jan 11, 2013
Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2011–2013
model years
3
vehicle entries
Official summary
For concerns where the remote will unlock the doors but will not lock the doors or arm the alarm, check if the Electronic Steering Column Lock has either been replaced or updated recently.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.