Mazda CX-5 2017–2020 — technical service bulletin

Bulletin 05-003-23 · NHTSA communication 10238666 · issued Jun 5, 2023

Technical service bulletin

communication type

Power Train

component

2017–2020

model years

vehicle entries

Official summary

Some customers may complain of a shift shock felt when shifting into 3rd, 5th and/or R range with no A/T related DTC stored. The symptom can be temporarily repaired by A/T initial learning procedure, but may recur after multiple driving cycles.

Vehicles covered

2017 Mazda CX-5
2017 Mazda MAZDA6
2018 Mazda MAZDA6
2019 Mazda MAZDA6
2020 Mazda MAZDA6

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.