Ford F-150 2021 — technical service bulletin
Bulletin SSM 51723 · NHTSA communication 10237975 · issued Jun 16, 2023
Technical service bulletin
communication type
Seats
component
2021
model years
1
vehicle entries
Official summary
Some 2021 F-150 vehicles built on 22-Jul-2021 and through 09-Nov-2021 may experience inoperative heated front seats with diagnostic trouble codes (DTC) B1208:2A and/or B120A:2A in the driver front seat module (DSM). This may be due to various software parameters in the DSM. To correct the condition, download and run the DSM - Driver Front Seat Module (DSM) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.