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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford F-150 2021technical service bulletin

Bulletin TSB 23-2170 · NHTSA communication 10237964 · issued Jun 1, 2023

Technical service bulletin
communication type
Electrical System
component
2021
model years
2
vehicle entries

Official summary

Some 2021 Mustang Mach-E and F-150 vehicles may fail PMI for the IPMA using the Ford Diagnosis and Repair System (FDRS) with an error stating Procedure Unsuccesful - GetFlashActionPartNumbers Unable To Obtain Flash Action Part Numbers From Available Topology if the power steering control module (PSCM), cruise control module (CCM), camera module - rear (CMR) and/or instrument panel cluster (IPC) are not at their latest software level prior to attempting PMI. To correct this condition follow the Service Procedure to update each of the modules necessary to complete PMI for the IPMA.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.