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RecallGazette

Vehicle problems, recalls & safety intelligence

Volkswagen Eos 2009–2013technical service bulletin

Bulletin TT911117a · NHTSA communication 10237723 · issued Mar 22, 2013

Technical service bulletin
communication type
Electrical System
component
2009–2013
model years
32
vehicle entries

Official summary

Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.