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RecallGazette

Vehicle problems, recalls & safety intelligence

Rivian R1S 2022–2023technical service bulletin

Bulletin RCA-78-23-003-1 · NHTSA communication 10235545 · issued Apr 25, 2023

Technical service bulletin
communication type
Electrical System
component
2022–2023
model years
2
vehicle entries

Official summary

Rivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S vehicles that may have been built with the incorrect interior audio amplifier. This results in reduced audio volume or quality for passengers in the 3rd row seat. Rivian will replace the amplifier on all affected vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.