Ford F-150 Lightning BEV 2023 — technical service bulletin
Bulletin 23B21 · NHTSA communication 10233850 · issued Mar 29, 2023
Technical service bulletin
communication type
Equipment
component
2023
model years
1
vehicle entries
Official summary
Certain 2023 Model Year F-150 Lightning Gateway Module Programing In all of the affected vehicles, the Gateway Module (GWM) may lose internet connection. This may cause the vehicle to experience an inoperative FordPass application (inability to review the vehicle's state of charge, inoperative remote start and/or inoperative remote lock and unlock). This may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM).
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.