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RecallGazette

Vehicle problems, recalls & safety intelligence

Mercedes C-Class 2019–2023 — technical service bulletin

Bulletin LI72.20-P-075746 · NHTSA communication 10231032 · issued Jan 5, 2023

Technical service bulletin
communication type
Latches/locks/linkages
component
2019–2023
model years
60
vehicle entries

Official summary

Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.