RAM 1500 2020 — technical service bulletin
Bulletin 2102521 · NHTSA communication 10230255 · issued Jul 16, 2021
Technical service bulletin
communication type
Electrical System
component
2020
model years
1
vehicle entries
Official summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience one or both of the following conditions: A Malfunction Indicator Lamp (MIL) event or failure with no Diagnostic Trouble Codes (DTCs) and the vehicle has less than 644 km (400 miles) on the odometer indicates it is likely the vehicle has experienced an unintentional code clear event. Harsh 3-2 downshift. Harsh 1-2 and 2-3 upshifts when cold. 4-5 shift clunk.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.