Chrysler 300 2013 — technical service bulletin
Bulletin 2104114 · NHTSA communication 10229892 · issued Dec 10, 2014
Technical service bulletin
communication type
Steering
component
2013
model years
2
vehicle entries
Official summary
Convergence Telematics Module (CTM) Software Enhancements This bulletin involves updating the Convergence Telematics Module (CTM) software. The customer may notice the steering wheel controls and USB functionality may not operate properly after the ignition is cycled.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.