RAM 3500 2020 — technical service bulletin
Bulletin 2102122REVA · NHTSA communication 10227766 · issued Oct 29, 2022
Technical service bulletin
communication type
Power Train
component
2020
model years
3
vehicle entries
Official summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal.(Sales Codes ETM and ETN Only). Poor shift quality, 32-48 kph (20-30 mph), at low rpm with light to mediumpedal apply, typically tipping in from zero pedal.(Sales Codes ETM and ETN Only). Coasting shift bump with exhaust brake and/or tow/haul active.(Sales Codes ETM and ETN Only). Poor shift quality, often when increasing pedal during a shift.(Sales Code ESB Onl
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.