RAM Promaster 2022 — technical service bulletin
Bulletin 0817622 · NHTSA communication 10226039 · issued Sep 20, 2022
Technical service bulletin
communication type
Electrical System
component
2022
model years
1
vehicle entries
Official summary
Telematics Box Module (TBM) Firmware Over The Air Software 5.20.2 Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 5.11.0 update to 5.20.2, Estimated launch date of 10/7/22. Customers may experience the following: All data App and remote operations feature are missing.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.