RAM 3500 2020 — technical service bulletin
Bulletin 2102122 · NHTSA communication 10223800 · issued Jul 12, 2022
Technical service bulletin
communication type
Electrical System
component
2020
model years
3
vehicle entries
Official summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following: When decelerating from a 1 to 2 gear shift, the vehicle may have a harshshift. From a 1 to 2 gear change there may be a perceived bump feeling, whilehaving a light pedal(Sales Codes ETL and ETN Only). A harsh shift from a 2 to 3 gear shift while at almost or wide openthrottle. A harsh shift from a 3 to 4 shift and heavy on the pedal, lifting offthe pedal, then back on the pedal again. While coasting down a grade
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.