RAM 1500 2020–2021 — technical service bulletin
Bulletin 2301921 · NHTSA communication 10223492 · issued May 14, 2021
Technical service bulletin
communication type
Power Train
component
2020–2021
model years
2
vehicle entries
Official summary
Power Side Steps Do Not Stow Or Deploy Properly This bulletin involves inspecting and if necessary replacing the driver or passenger power side step motor. Customers may notice one or more of the following:Power side steps do not stow or deploy properly. Information Panel Cluster (IPC) shows ?Obstacle Detection? fault.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.